Privacy Policy

When utilizing Dawago, we collect necessary user profile inputs, payment records, and health documentation, including:

• Patient Profile: Full name, biological gender, date of birth, contact email, mobile number, and postal address.
• Medical Health Vault Files: Encrypted prescriptions, clinical laboratory test records, vaccine history, and general health logs.
• Physician Details: Specialist credentials, physical office addresses, schedule availabilities, and billing logs.
• Diagnostics Logs: Scheduled test packages, appointment records, home collection addresses, and patient billing details.

Dawago complies strictly with health record regulations, including the **Health Insurance Portability and Accountability Act (HIPAA)**. Any Protected Health Information (PHI) processed or transmitted through our platform is subject to the following safeguards:

• Access Controls: Unique user authentication limits account visibility. Only authorized doctors and the patient themselves can view clinical files.
• Audit Trails: Detailed logging records every file request, modification, and transaction for accountability.
• Integrity Safeguards: Cryptographic integrity check values protect clinical files from tampering or unauthorized adjustments.

To fulfill diagnostic tests, Dawago shares limited, essential data with third-party diagnostic vendors and certified collection drivers:

• Diagnostic Providers: Access details containing the specific tests requested and the patient profile context needed for accurate test evaluations.
• Collection Drivers: Access only names, contact phone numbers, and physical sample collection locations. Drivers NEVER have access to medical history files or historical prescriptions.